Partner With NDIS
Transforming Comfort: Supporting NDIS Participants with HEQS Furniture
HEQS Furniture is proud to support the National Disability Insurance Scheme (NDIS) by providing a wide range of high-quality furniture and white goods tailored to the needs of NDIS participants. While we are not a registered NDIS provider, we work closely with plan managers, support coordinators, and participants to ensure they can access suitable products using their NDIS funding.
Our team understands the importance of accessibility, comfort, and independence. We aim to provide helpful, jargon-free advice and reliable service to help you or your loved ones achieve greater wellbeing at home.
Requesting an NDIS Invoice
If you need an invoice or quote for NDIS funding purposes, please email the following details to admin@heqs.com.au:
- Participant's full name
- NDIS number
- Shipping address
- Contact number
- Email address
- List of requested items or link to selected products
- Plan manager’s email (if applicable)
Who We Support
We support a wide range of individuals living with disabilities and developmental delays. Our products are designed with practical function and comfort in mind, and are suitable for:
- Children and adults with autism spectrum disorder
- People with sensory processing needs
- Mobility and physical impairments
- Participants seeking home modifications or adaptive furniture
Our team works with both self-managed and plan-managed NDIS participants, providing tailored support to make the purchasing process smooth and compliant.
How We Work with the NDIS
HEQS Furniture is not an NDIS-registered provider, but we are an experienced supplier of furniture solutions for NDIS-funded purchases. We provide quotes and tax invoices in the correct format required for NDIS plan managers and can liaise directly with coordinators if needed.
We understand that each NDIS plan is different. Our friendly customer support team is here to help you find the right furniture to meet your goals—whether that’s improving daily living, enhancing mobility, or creating a more comfortable and functional home.
Commonly Funded Items
While funding decisions are made by the NDIA, many participants have used their NDIS budgets to purchase items that assist with:
- Daily living and functional independence
- Supportive bedding and mattresses
- Recliner chairs and pressure-relief seating
- Accessible storage and wardrobe solutions
- White goods to support independent living
What Does the NDIS Fund?
The NDIS provides funding for reasonable and necessary services to help children with disabilities or developmental delays achieve their goals across various areas of life. This can include:
- Assistance with daily activities
- Transportation
- Employment support
- Therapeutic interventions
- Help with household tasks
- Assistive devices and equipment
- Home modifications
- Mobility aids
- Vehicle modifications
What Doesn't the NDIS Fund?
The NDIS typically does not fund supports that are not related to your child's disability, paid for by mainstream services like health or education, part of daily living costs unrelated to disability needs, or pose a risk to your child or others.
Qualifying for NDIS Funding
To qualify for NDIS funding, you must:
- Be under 65 years old
- Be an Australian citizen or permanent resident
- Meet the NDIA's disability requirements
- Provide sufficient evidence of your condition
The NDIA will assess your access request and supporting documentation. If approved, you can then develop an NDIS plan based on your needs.
Applying for NDIS Funding
The application process has four steps:
- Get an access request form from the NDIA, NSW Health, or by calling 1800 800 110.
- Answer questions about your disability and personal information.
- Have a medical professional complete the disability section or provide a separate letter.
- Submit the completed form and supporting documents to the NDIA.
The NDIA will notify you if your application is approved to access the NDIS.
If Your Application is Declined
If your NDIS application is declined, the NDIA can suggest alternative services you may qualify for, such as:
- Mainstream government services (housing, education, employment, etc.)
- Community support (sports, leisure activities, etc.)
You can also request the NDIA to reconsider their decision.
Developing Your NDIS Plan
Once approved for the NDIS, you will have a planning meeting with an NDIA representative to create your initial plan. This plan outlines the support you need to meet your immediate requirements and long-term goals.
Preparing for this meeting is important, as your first plan gives you control over how to use your individual funding.
Self-Managing or Plan-Managing Your Funds
Self-Management
With self-management, you directly pay service providers and get reimbursed by the NDIS. The benefits include more control, independence, and flexibility in choosing and paying for services.
However, self-management also has responsibilities like ensuring fund usage aligns with your plan goals, managing finances, keeping records, and participating in audits.
Plan Management
Plan management means having a provider assist you in managing the funding in your NDIS plan. The NDIS covers the cost for this manager in your plan's budget.
You can choose and change your plan manager as needed throughout your NDIS plan.
Shipping Across Australia
HEQS Furniture offers fast and reliable shipping across Australia, including regional and metro areas. We work hard to ensure that all customers—especially those with accessibility needs—receive their items in a timely and safe manner.